Onur Asan, Ph.D.General Internal Medicine, University of Wisconsin, Madison
The use of health information technology (HIT) has become integral to healthcare delivery, necessitating human factors and informatics research on end-user perceptions, acceptance, use of, and ultimately, the costs and benefits of HIT. Research on these post-adoption phenomena is important because, as stated by the “Field of Dreams” fallacy, implementing HIT does not guarantee its use. Actual HIT use and other outcomes of technology success depend a great deal on how users perceive the technology, whether they believe it meets their needs, and how they integrate it in their daily work routines. More research is needed on the next wave of technologies including patient facing technologies, whose use is less widespread and rarely mandatory but nevertheless important. A small but promising subset of patient-centered technologies are called “collaborative” HIT, or HIT used by both clinicians and consumers, in parallel or in tandem, to support each party’s contribution to health-related processes. These systems can be said to connect clinicians and consumers, or care providers and care recipients. Some of them are largely newer patient- or family-facing inpatient technologies such as hospital room monitors providing patients access to their own data, mobile phone application providing dynamic information to emergency room patients, or tablet computers used by patients during a hospital stay. In the present study, we examined a novel, collaborative HIT system in an inpatient pediatric intensive care unit (PICU). The study’s objective was to understand the perceptions of PICU providers and families about their use of this novel technology and outcomes on family engagement.
Dr. Asan is currently an Assistant Professor in the Division of General Internal Medicine at Medical College of Wisconsin. He completed his PhD in Industrial Engineering at University of Wisconsin-Madison, specializing in human factors engineering and health information technologies. He also holds a minor degree in Applied Statistics. Dr. Asan is primarily interested in the application of theory, methods, and design from the discipline of human factors and health systems engineering to understand and enhance socio technical change in health care systems; in particular, interaction between people and technology in health care. Through using both quantitative and qualitative approached, Dr. Asan conducted studies on the impact of HIT on patient centered care, workflow, and patient safety as well as development of new patient centered HITs.
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